This Privacy Policy explains how Cred Developments, also referred to as the app, collects, uses, and protects information when you use the mobile application.
Information We Collect
The app may collect or process the following information:
- Account information, such as your name, email address, phone number, role, profile details, and authentication token.
- Business records entered or viewed in the app, including leads, reservations, units, reports, notifications, requests, comments, and related activity.
- Files or images selected by you from your device photo library when required for app workflows.
- Device and messaging information needed to deliver push notifications, such as Firebase Cloud Messaging tokens.
- Technical information needed to operate the app, such as server requests, error responses, app version, and basic device/platform information.
How We Use Information
We use information to:
- Authenticate users and provide access to authorized app modules.
- Manage business workflows, including leads, projects, reservations, payments, units, requests, reports, and notifications.
- Send operational push notifications related to app activity.
- Improve reliability, troubleshoot issues, and maintain app security.
- Comply with internal business, legal, and audit requirements.
Permissions
The app may request these permissions depending on your device and usage:
- Internet access, to communicate with the app backend.
- Notifications, to receive operational alerts and updates.
- Photo library or file access, when you choose to upload or attach an image or document.
- Storage access, when needed to save or read generated files or attachments.
Sharing of Information
Information is used for internal business operations and may be processed by service providers that help operate the app, including backend hosting, Firebase services, messaging, storage, and analytics or diagnostic tools if enabled. We do not sell personal information.
Data Retention
We retain information for as long as needed to provide the app, maintain business records, resolve disputes, enforce agreements, and comply with legal or operational requirements. Retention periods may vary depending on the type of record and business need.
Data Security
We use reasonable administrative, technical, and organizational measures to protect information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Your Choices
You may control device permissions, such as notifications and photo access, from your device settings. To request access, correction, or deletion of account information, contact the app administrator or the support contact listed below.
Children's Privacy
The app is intended for business use and is not directed to children. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be reflected by changing the effective date above.
Contact Us
If you have questions about this Privacy Policy or how information is handled, contact the app administrator or visit: https://cred-eg.com/.